What we collect, what we do with it, and what we don't do with it. The short version: we collect what we need to run your services, and we don't sell or share it.
For each visitor to our web page, our web server automatically recognizes only the visitor's IP address and referring web page. IP address information is collected solely to help aid in the organization of our site and to prevent abusive traffic. IP address information is stored internally and is not sold or distributed to anyone for marketing purposes.
The information we collect is used for internal review and is then discarded, used to improve the content of our web page, used to customize the content and/or layout of our page for each individual visitor, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.
We use cookies to record session information, such as items that consumers add to their shopping cart, and to record past activity in order to provide better service when visitors return to our site.
Domain name customers who have registered a domain name with Acenet, Inc. and wish to change the WHOIS details may do so directly through our Helpdesk. It is important to note that customer domain name registration information is made publicly available in the registry of domain names and is required to be kept up to date. Displaying false WHOIS information is a violation of ICANN (Internet Corporation for Assigned Names and Numbers) rules and regulations.
Upon signup, Acenet, Inc. requests various pieces of personal information, including email address(es), phone number(s), and your postal address.
Your email address will not be sold or distributed to other parties and is stored exclusively for providing you with information related to your services with Acenet, Inc. If you supply us with your postal address online you will only receive information relating to Acenet, Inc. services. Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online.
We do not partner with or have special relationships with any ad server companies. The information you provide to Acenet, Inc. will not be sold or distributed to any outside parties.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.
Upon request we provide site visitors with access to all information (including proprietary information) that we maintain about them. Consumers can access this information by submitting a support ticket at our Helpdesk.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information and financial information. Consumers can have this information corrected by visiting us at our Helpdesk.
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site. Acenet, Inc. takes every effort to ensure proper safeguarding of collected data. We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site.
If you feel that this site is not following its stated information policy, you may contact us at our Helpdesk.