Acenet, Inc.  ·  Southfield, Michigan

Infrastructure That
Keeps You Online.

When your site goes down, every minute costs you customers, sales, and trust. Here it runs on servers and a network we own end to end, looked after by the same people who answer your tickets, any hour of any day.

✓ 100% Uptime Guarantee ✓ 2(N+1) Power Redundancy ✓ 5 Diesel + 2 Natural Gas Generators ✓ 20 MW On-Site Utility Substation ✓ Multi-Homed Network ✓ HA Pairs — Core, Distribution, Access & NICs ✓ Burn-In Tested Hardware
Same Owners Since 2003 · Metro Detroit
Family-Held & Debt-Free
Own Network — AS22878 · DET-iX Peer
Sysadmins On Duty 24/7/365

Why Your Site
Stays Up Here.

Every host promises uptime. The promise is the cheap part. The question worth asking is what a host did the last time something broke, and what it changed so that failure can't reach you again.

Run enough servers for long enough and rare events stop being rare.

In twenty-three years we have watched drives die, power supplies quit, switches fail, and the utility grid go dark. Each one taught us something, and each lesson is now built into the place: a spare for the part that failed, a second path for the one that went dark, a test that catches the next bad component before it ever reaches production.

None of it is finished. We keep asking one question: what could we be doing better tomorrow? That habit, more than any one generator, is why that list keeps getting longer.

23 Years of Seeing What Fails
Power 2(N+1): two complete power systems, each carrying its own spare. Behind them, a 20 MW utility substation on site, five diesel and two natural-gas generators, and a priority refueling agreement. The last time we lost power was July 20, 2019, at 10:30 pm. That was more than seven years ago.
Network Our own network, AS22878, multi-homed over diverse paths and peered at the Detroit Internet Exchange. Core, distribution, and access switches run in high-availability pairs, all the way down to the network cards in your server.
Hardware Every server is burn-in tested before it goes into production, then watched for the early signs of a failing part, so the part is replaced before it takes anything down.
People Your ticket goes to a system administrator who can read your logs, 24 hours a day, 365 days a year.
Rack-mounted server hardware — the infrastructure behind Ace-Host™
23 Years Online Est. 2003, Southfield MI
100% Power Uptime Guaranteed, not aspirational
100% Network Uptime Multi-homed, diverse paths
2(N+1) Power Redundancy Platinum-class facility
DET-iX Detroit Internet Exchange Peered via 123Net
0 Tier-1 Support Layers Straight to sysadmins

Every Scale.
One Standard.

Whatever you're running — a single business site or a fleet of bare-metal servers — you get the same foundation underneath it: DET-iX-peered, platinum-power-protected, and watched over by the same team, around the clock. So start on whichever one fits today. When a site outgrows shared hosting, a cloud server runs out of room, or one dedicated server needs a second beside it for failover, the step up is another rung here — not a move to another company. Paying for a cPanel license on a server of your own somewhere else? See what moving off cPanel involves.

The Foundation
Behind the Guarantee

Your Servers Don't Lose Power

Two fully independent N+1 power systems, five diesel and two natural-gas generators with a priority refueling agreement, and a 20 MW utility substation on the property keep you running. Redundancy all the way down to the utility feed — so an outage on the grid never becomes an outage on your site.

Your Visitors Reach You Faster

At the Detroit Internet Exchange (DET-iX) we peer directly with Amazon, Google, Microsoft, Apple, Meta, Akamai, Disney, T-Mobile, and Cloudflare — along with 100+ other active peers. Your traffic reaches the major networks over the shortest path — fewer hops, lower latency, no single upstream to depend on.

Direct Line to the Right Expert

Tickets route straight to the system administrator best equipped to solve them — no gatekeepers, no repeating yourself. Urgent issues under SLA get an almost-immediate reply from a real person confirming we're on it.

Your Routing Answers to No One Else

Your traffic rides our own Autonomous System Number with ARIN-allocated IPv4 and IPv6 space — independent routing at the network layer, not a resold pipe you share with a thousand strangers and hope for the best.

Uptime Guarantee

100% Power &
Network Uptime

Not an SLA clause written to be impossible to collect on. A promise you can actually hold us to, backed by a facility built to honor it: redundant power, backup generation, and a 20 MW utility substation on site. You get 100% power uptime because the infrastructure makes it possible — not because the fine print makes it deniable.

2(N+1) redundant power architecture
20 MW utility substation on site
Diesel and natural-gas generators, priority refueling
Peered with Amazon, Google, Microsoft, Apple, Meta, Akamai, Disney, T-Mobile, Cloudflare & 100+ other active peers
Own ASN · ARIN IPv4 & IPv6 allocation

Owned by Founding Engineers. Not Outside Investors.

Most well-known hosting brands have been bought by investment groups, and an investment group's first duty is to its shareholders. Every decision after that has to earn a return: renewal rates creep up, the support desk thins out, the people who built it move on. Ace-Host is founder-owned, debt-free, and run by the people who build and operate the servers. Nobody here answers to a fund. We answer to the customers who stayed — with a price that doesn't double at renewal, a ticket that reaches an engineer, and a guarantee we wrote down. Here's what that looks like.

Support From the Company That Owns the Hardware

Your ticket is read by a system administrator at the company that owns the servers and network your site runs on — not relayed to whoever owns the equipment and back again. The person who picks it up can act on it, at any hour, any day of the year.

Loyalty Runs Both Ways

Same owners since day one, and the same deal for customers who stay: no teaser rate that doubles at renewal, and on annual terms the renewal price lands in your inbox at least 30 days before it's charged. No quarterly number ever gets to outrank our relationship.

Guarantees You Can Actually Collect

100% power and network uptime, written. Backed by infrastructure that cost real money to build — because a guarantee you can't keep isn't a guarantee.

You Run on Hardware We'd Stake Our Name On

Your site runs on servers we build from enterprise components we've tested and trust, burn in before production, and monitor to catch failures before they reach you. Our own network, our own ASN, our own hardware — so the buck stops here, with us.

Stop Worrying About the Next
Outage or Price Increase.

If downtime or a renewal surprise has burned you before: on 12-month and longer terms, the renewal price reaches your inbox at least 30 days before it's charged, a shared hosting renewal can still be refunded for 14 days after it's charged, and cancelling any plan is one click in your client area. Pick a plan and you could be running today — or talk to a system administrator first. Either way, you deal directly with the people who keep you online.

Not here for shared hosting? Go straight to cloud servers, dedicated servers and clusters (built to a quote), or reseller hosting.