Enhance for cPanel Users
Where Everything Is.

Published October 1, 2026 · Last updated October 5, 2026

First, the words

Enhance names things differently from cPanel and WHM. The terms you will meet first, as Enhance's terminology guide defines them:

• Organisation, sometimes called a customer: the owner of websites, subscribed to packages.
• User: a login. One login can belong to several organisations and switch between them without leaving the panel.
• Reseller: a customer whose plan allows it to create customers of its own.
• Master organisation: whoever installed Enhance and owns the servers, with access to everything beneath it.
• Cluster: the one or more servers that make up a deployment of Enhance. Roles are the services a server in it runs, such as application, email, database, DNS or backup.

The daily jobs, in Enhance

Most of what you did in cPanel happens in Enhance from a website's own dashboard: open Websites in the left sidebar and select the site.

The job	Where it is in Enhance
Add an addon domain, alias or subdomain	Website » Domains » Add domain, then pick the domain type
Add an email account or forwarder	Email in the left sidebar » Add account, then choose Mailbox or Forwarder-only
Add a database and its user	Website » Databases » Add database; the same form creates the user or picks an existing one
Change the PHP version	Website » Advanced » Developer tools » PHP version. Each website has its own; addon domains follow their website's
Get an SSL certificate	Nothing to do in most cases: every domain whose DNS points at the server requests a Let's Encrypt certificate on its own, renewed 14 days before it expires. To request one by hand or install your own: Website » Advanced » Security » SSL certificates
Add a cron job	Website » Advanced » Developer tools, in its cron jobs section. Enhance's own docs say crontab can't be edited over SSH; since release 12.24.0 (July 3, 2026) you can switch that on in the same section
Take a backup	Website » Advanced » Backups » Create backup, if the website's package allows manual backups

Moving a cPanel account across

Enhance has its own importer for cPanel. It works from a full cPanel account backup, saved as a .tar.gz file. Enhance's importer page lists the cPanel versions whose backups it is compatible with; check your server's version against that list before you plan around it, and if yours is not on it, ask us first. A newer cPanel is not automatically a dead end: Enhance's release notes show the importer being updated for recent changes in cPanel on August 3, 2026, and an import fix after that, on September 13, 2026. The steps, in Enhance:

1. Select Website importer in the left sidebar, then New import, then cPanel.
2. Follow the on-screen instructions to generate the backup in cPanel and save the .tar.gz file to your computer. Click Next step.
3. Click Choose file, upload the backup, and click Next step.
4. Read the review screen. Conflicts are highlighted in red; resolve them before you go on.
5. Click Import now.

What comes across

Enhance's documentation lists these as imported:

• The primary website, and its sub, add-on and parked domains, which become mapped domains
• All files and databases, and installed applications
• Email accounts with their passwords and mail, and forwarder-only accounts
• Existing SSL certificates, cron jobs and FTP accounts
• MX records, and TXT records for SPF

What you set up again by hand

The same page lists what the importer does not support. If your account uses any of these, it will not be there after the import:

• PostgreSQL databases
• Wildcard subdomains
• Mailman mailing lists
• Catch-all email addresses and autoresponders
• Calendars and contacts
• Directory privacy (password-protected folders)
• Existing statistics and custom error pages

Where to go next

We're Ace-Host: family-held and debt-free since 2003, based in Southfield, Michigan, running our own network (AS22878) on our own hardware. Enhance is one of the panels we offer on our cloud servers, alongside cPanel, Webuzo, DirectAdmin, or no panel at all. If you are weighing it against a server with no panel, our page on leaving cPanel sets the two side by side and walks through the move. Not sure which fits? Start a conversation and a system administrator will talk it through with you.

Sources

• Enhance, Enhance Terminology Guide. Fetched October 1, 2026.
• Enhance, cPanel Importer (steps, what is imported, unsupported features, compatible cPanel versions). Fetched October 1, 2026.
• Enhance documentation for end users: Add a domain, Add a mailbox, Add a database, Update a site's PHP version, Supported PHP versions, Create a backup. Fetched October 1, 2026.
• Enhance, Installation guide (system requirements). Fetched October 1, 2026.
• Enhance, Release notes (cPanel importer changes, 12.25.4, August 3, 2026, and 12.25.10, September 13, 2026). Fetched October 5, 2026.